General Contractor vs. Tub and Shower Company: What’s the Difference?

At first glance, a bathroom renovation contractor and a specialized shower and tub company might seem the same. Even some professionals can hardly pinpoint the difference between the two. But if you observe clearly, you'll notice the distinction - aside from the spelling, of course.

A general bathroom renovation contractor typically handles a wide range of home improvement projects, including kitchen remodels and flooring installations. While some contractors are skilled in bathroom work, their focus is not always on the unique challenges of wet spaces, such as showers and tubs.  On the other hand, a tub and shower company focuses entirely on wet-space renovations. They are immersed in the day-to-day details of bathroom installations, waterproofing systems, and product-specific techniques. 

As William Culleton, a seasoned tub and shower specialist, explains, "With the specialist, they're going to have more insight into specific needs of that bathroom renovation, which they do all the time, versus a contractor who may not know all the specialty items and procedures that need to be performed."

This difference in expertise becomes even more apparent when considering the small but important details that go into a bathroom renovation, such as slope for drainage, vapour barriers, and the proper way to seal and waterproof areas constantly exposed to moisture. Specialists bring laser-focused expertise, while general contractors may spread their skills across multiple trades. 

When to Hire a General Contractor vs a Shower & Tub Company

Homeowners often face this decision: Should I hire a general contractor or a tub and shower company?

Cost is one of the most common factors in decision-making.

For many homeowners, cost is a significant factor in deciding between a contractor and a company. General renovation companies often appeal to budget-conscious clients because their quotes can come in lower than those of a specialized bathroom company, and it can seem like a win. But cheaper doesn't always mean better. A low bid might come from someone who doesn't fully understand the scope of the work or plans to cut corners to meet that price.

As a professional tub and shower specialist, Curtis McGrath shares, "If price is the only motivating factor, that's the time to look for a renovation contractor. A tub and shower company will typically have higher costs but offer the benefit of a more transparent system and more people ensuring a smooth operation."

Likewise, William noted that contractors who do not specialize in bathroom work may over- or underquote projects because they are unfamiliar with the materials and systems involved. In some cases, larger general contractors may even charge more for bathroom renovations simply because it's not their primary area of expertise.

When comparing options, it's essential to look beyond the estimate and consider the value, speed, and reliability you're getting. Water damage, mould, and cracked tiles are all signs of a job done wrong. A few hundred dollars saved upfront could cost much more if the work isn't done correctly the first time.

Risks of Hiring a General Contractor for Tub & Shower Work

While some contractors deliver quality work, others lack the specific skills required by wet space installations, which can lead to complications. 

Lack of Specialized Knowledge

General contractors may not be familiar with the specific materials and techniques required for wet spaces, such as waterproofing. As William Culleton explains, "Schluter systems require specialized certification, which many contractors overlook."

Inconsistent Work Quality

General contractors handle a wide range of projects, which can result in inconsistent outcomes, particularly with complex bathroom renovations. Curtis McGrath states, "One day they're doing hardwood installation, the next day it's a bathroom. That inconsistency increases the risk of mistakes." 

Higher Likelihood of Mistakes 

Repetition is key to good craftsmanship. Specialists focusing solely on tub and shower renovations are more adept at getting every detail right. At the same time, a general contractor might make errors that could compromise the effectiveness of your renovation. 

Potential Hidden Costs

A general contractor may cut corners to save time or money, which can result in additional expenses. As Curtis warns, "Uncertainty in the contractor's skills can result in costly repairs later."

Missed Warranties and Certifications

General contractors may not install materials correctly without specialized training, which can void warranties and lead to potential issues. William emphasizes that "Certification ensures the job is done right, which is crucial for warranty protection." 

Who Has Your Back After the Job’s Done?

Knowing who will stand behind the work is essential after the dust settles and your bathroom looks brand new. Specialists often provide clear warranties on both the labour and materials. That means if something goes wrong, you're covered.

In Bytown Better Bathtubs and Showers, we offer a one-year labour warranty and manufacturer warranties. Unfortunately, not all general contractors provide this kind of reassurance. "With how demanding their schedules can be, smaller contractors often don't take the time to get or maintain these credentials," Curtis added. "That alone should make homeowners think twice."

With a reputable tub and shower company, you're dealing with a dedicated team that takes pride in its work and is committed to providing ongoing support, even after the job is complete. 

Advantages of Hiring a Tub and Shower Company

Hiring a specialist company offers a range of benefits that can make your bathroom renovation easier, faster, and more successful. 

Faster Work, Fewer Delays

Specialists work efficiently due to their experience and focus on bathroom renovations. Curtis McGrath explains, "We've got systems in place. We're not trying to figure things out as we go." This means quicker turnaround times and fewer interruptions to your daily life.

More Experience, Fewer Mistakes

A tub and bathroom company brings in-depth knowledge and hands-on experience with the unique challenges of tub and shower installations. With their expertise, they avoid the costly errors that can happen with general contractors.

Higher Quality Service and Communication

Specialists provide a higher level of organization, cleanliness, and customer service. Curtis adds, "It's all about giving people peace of mind. We're here to make the process easy, not stressful." 

Make the Right Choice for Your Bathroom

Ultimately, the choice comes down to your priorities. A general contractor might be a good option if you're looking for the lowest price. However, if you want the job done quickly, professionally, and backed by solid warranties, a tub and shower company is a more innovative option. 

As William Culleton highlighted, "You wouldn't hire a handyman to install your furnace. So, why trust someone who doesn't specialize in your bathroom?"

A bathroom renovation is a big investment, not just in money but also in the comfort and value of your home. Make sure you trust it to someone who truly understands the space.

Thinking About a Bathroom Upgrade?

Bytown Better Bathtubs and Showers specializes in bathroom transformations. We bring deep product knowledge, fast turnaround times, and a customer-first mindset to every project. From waterproofing to warranty-backed installations, our team ensures your bathroom remodel is efficient, durable, and stress-free.

Don’t leave your renovation to chance.

📞 Contact us today at https://www.bytownbath.com/ to schedule a consultation. Let our tub and shower specialists bring your vision to life with the craftsmanship and peace of mind you deserve.